Help
31 Halloween Flicks Support
Need help with 31 Halloween Flicks?
This page covers common topics for the October movie challenge app. There is no contact form on this site — email is the best way to reach us.
Account & Sign In
You can use 31 Halloween Flicks in guest mode without creating an account. If you want to synchronize your Halloween lineup and related data, you can optionally create an account. Sign-in is handled through our authentication provider. If you cannot sign in, confirm you are using the same email address associated with the account and try again.
Email Verification
If the app asks you to verify your email address, check the inbox for the address you used, including spam or promotions folders. Use the message from the authentication provider to finish verifying. If a verification message never arrives, wait a few minutes and request another one from the app if that option is available, then contact us with the email address you used.
Password Reset
Passwords are handled by the authentication provider, not stored in a readable form by 31 Halloween Flicks. If you need to reset a password, use the password reset option in the app or on the sign-in screen. That flow is managed by the authentication provider and typically sends a reset message to your account email.
Movie Lineups
A lineup is your list of 31 Halloween movies for October — one movie for every night of the month. You can choose movies, search, and browse categories such as Slashers, Monsters, Classics, Family Friendly, and Cult Classics. If a movie you expect is missing, it may not be available through the movie data source the app uses.
Cloud Sync
Guest data may stay on the device you are using. Signed-in users can synchronize lineup data, watched progress, achievements, and season information to cloud storage. If signed-in data does not appear on another device, confirm you are signed into the same account and that the device is online. Guest lineups do not automatically become cloud data until you use an account with sync.
Account Deletion
If you want an account or related synced data removed, use any in-app account deletion option if the app provides one. You can also email us and ask for help with deletion. Include the email address on the account so we can identify the right request. We do not describe a separate web-only deletion form here because this site does not process account deletions itself.
Other Questions
If your question is not covered above, email us. Brief context helps — for example, whether you are using guest mode or an account, and what you were trying to do in the app.